NEW PROVIDENCE, N.J., Nov. 1, 2017 /PRNewswire/ — Unfortunately, addressing the problem of a bad boss is often put off or ignored at many organizations, says a new XpertHR whitepaper on supervisor training. But even good bosses need training on crucial issues such as sexual harassment prevention in the workplace, retaliation protections and whistleblowing, discrimination protection, privacy, safety and security.

«Because of the potential for decreased overall productivity, quality of performance and employee retention, the ongoing, effective coaching, training and managing of supervisors should be a part of every organization’s performance management program,» says Marta Moakley, JD, MA, Legal Editor, XpertHR.

A manager who engages in less-than-above-board practices, skirts work rules and ignores the letter and spirit of corporate policies may allow entire work locations to fall out of compliance, potentially creating an unwelcoming work environment and causing a rift within the organization.

Some supervisors are adept at «working a room» and may be wonderful drinking companions. But celebrating with a government official, or using one’s position as leverage in a way that is contrary to the employer’s code of conduct, could result in severe sanctions for an employer. Anti-bribery and corruption laws could even render the corporation liable for criminal penalties under a variety of laws.

For public companies, which are subject to ethical obligations under the Sarbanes-Oxley Act of 2002, a focus on ethics and compliance with an internal code of conduct should be a training focus. However, ethics training for supervisors (as well as employees) will benefit any organization.

Drug-free workplace training may be rated near the top of any training needs analysis for organizations operating in a jurisdiction that allows individuals to ingest recreational or medical marijuana, or for government contractors. A complementary subject to drug-free workplace training may be safety training, which emphasizes the importance of employees remaining alert and conscientious while on duty.

Generalized safety training may be mandatory for some employers. However, specialized training may depend on the workplace and could include earthquake safety best practices, bloodborne pathogens handling, lifting techniques, and avoidance of computer-related injuries.

«Surface-level comprehension of a supervisor’s role may result in a ‘jack of all trades, master of none’ scenario,» says Moakley. «For example, the supervisor may be aware of a corporate policy on workplace romances, but ignore it, or fail to pass on to HR important information regarding a safety violation, until it is too late.»

For an organization to succeed, it should adequately invest in its supervisors in order to support and advance employees. Developing customized training curricula, which furthers business mission statements and goals, for both new and seasoned managers will assist in those individuals achieving mastery in their leadership roles.

For a free copy of «Master of None? Optimizing Supervisor Training for Business Success,» visit XpertHR.

About XpertHR
XpertHR helps build successful workforces by providing practical tools, expert resources and agile HR solutions from the federal, state and municipal level to help businesses stay a step ahead.

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Beth Brody 
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SOURCE XpertHR